LOVINGLY CRAFTED FOR PRODUCT TEAMS

Keep your users informed, engaged, and excited about your product journey

REFRESHINGLY SIMPLE TO USE — IN ONE PLATFORM

I'm building SIX main things

Share your product updates, adopt user-driven development, promote transparency and improve engagement with easy-to-use announcement boards, interactive roadmaps, feature request, help documentation and customer feedback tools.

1. Product Announcements

Create beautiful, targeted announcements using texts, images and videos that reach the right users at the right time. Segment your audience and deliver personalised updates that matter to them.

2. Feature Requests & Voting

Turn user feedback into actionable insights. Allow users to submit and vote on features, creating a community-driven development process. Spend time and money building what users actually want.

3. Public Product Roadmaps

Showcase your vision and build anticipation with interactive product roadmaps. Keep users excited about upcoming features and developments as well as highlight all your recent milestones and achievements.

4. Help Documentation

Craft comprehensive, searchable knowledge bases that grow with your product. Leverage our AI tools to quickly write documentation and build your help site. Empower users to find answers independently and reduce support tickets.

5. User Testimonials

Showcase positive user experiences directly within your website or application. Build trust and credibility with authentic user stories that highlight how you've helped real people. Create social proof that resonates with potential customers.

6. Metrics and Insights

Capture valuable insights with robust analytics to track how users interact with your product content. Measure engagement, identify trends, and optimise your communication strategy based on actual user engagement and behaviour.
Takes less than a minute. Credit card not required.
CHANGELOG & ANNOUNCEMENT BOARDS

1. Announce your latest and greatest changes

You've just spent days, perhaps even weeks, building the latest features for your software. How will your users find out if you don't tell them? Create Announcement Boards to communicate product updates the moment you release.
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Your Superpower: Increase feature discovery and adoption.

FEATURE REQUESTS & VOTING

2. Create what your users want and will pay for

Allow customers to request features and upvote what they want you to build and how they want you to improve your product. Avoid working on things nobody cares about. Take the guesswork out from where you spend time and money.
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Your Superpower: Build the highest value stuff first.

PUBLIC PRODUCT ROADMAPS

3. Share your vision and build anticipation

Let your users know what you're working on and when they can expect some new feature they've requested to be available. If timelines change, you now have a way to let them know and manage expectations. 
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Your Superpower: Engage & manage users early and upfront.

HELP DOCUMENTATION & KNOWLEDGE BASES

4. Write your help & knowledge bases, with AI

Write help documentation, knowledge bases & create a help centre with our powerful editing tools and AI. Your articles are search optimised and load fast. Let your users discover your documentation via AI chatbots trained with your content.
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Your Superpower: Deliver instant help and minimise support tickets.

USER FEEDBACK & TESTIMONIALS

5. Collect user testimonials and gain social proof

Collect text and video testimonials from your customers without a developer or any kind of website hosting. Manage your testimonials from a dashboard and Display a Wall of Love on your website to showcase your fan reactions.
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Your Superpower: Show the world why you're awesome.

METRICS & ANALYTICS

6. Measure, analyse & gain Insights

Track the engagement metrics of all your content — feature requests, announcements, help documentation and enquiries. See how your content is performing and then use that insight to make smart product decisions.
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Your Superpower: Make smart product decisions with actionable data.

Top 12 Reasons To Use User Mastery

You're busy working on your product. You struggle to find the time to properly engage with users, tell them what you've just released, write great documentation and ask for feedback. You dread when the next support request bell rings. You've probably tried some tools to help with all of this, but they're way too complicated and aren't that great.

Here's how User Mastery can help.

Streamline Communication

Centralise your product communication in one powerful yet easy-to-use platform. No more scattered updates across multiple platforms, emails, social media accounts, in-app notifications and random blog posts.

Publish awesome content & updates

Use a power editor to create engaging announcements, updates, improvements, and news. Add images, videos and file attachments or link to YouTube to give your posts that something extra.

Write with AI Tailored to your Site

Leverage the power of our AI technology. Post updates, write help documentation, suggest articles and respond to queries with AI powered writing assistance. Save tons of time and you can even instruct it take on friendly or formal tones.

Keep customers in the loop

Reach your customers through multiple communication channels, including Slack, email, mobile notifications or your website. Your customers are always in the loop, and they'll never miss the awesome feature you have just released.

Enhance User Engagement

Build meaningful connections with your users through transparent roadmaps, feature voting, direct feedback channels and publicise their testimonials. Ask your users, take action and improve your product in meaningful ways.

Powerful Search & AI Chatbot

Everything you write is accessible via full-text search and an AI chatbot that is custom-trained on your site's content. Your customers will be able to find your content easily, and that will reduce the time you spend responding to support ticket.

No coding skills are required.

You don’t need to know how to code or be super proficient with technology. Everything is crazy simple to use. Your team can focus on actually building the features of your product. Get access to super powers—all within your browser.

Website widget or link to your site 

Click a few buttons and customise a widget to embed into your website. Or, link to your dedicated site from anywhere on the Internet. Get organic traffic, impress visitors with your progress, build trust and turn them into paying customers.

Custom Domain & Branding

Use your own domain such as support.company.com so you look professional and your visitors can easily find you. Leverage our branding tools to customise your site's theme so you're on-brand.

Fast & Search Engine Friendly 

Your site is blazingly fast, heavily optimised for SEO and we host it on a global world-class CDN with edge delivery, so content is served quickly and reliably to your customers wherever they are and anytime they need it.

Data-Driven Decisions

Leverage powerful analytics to understand how users interact with your updates and what help documentation they read so you can make smart product decisions. Take the guess work out of product planning and development.

Flexible and Scalable

Whether you're a startup just beginning your journey or an established enterprise with complex requirements, User Mastery's adaptable platform seamlessly scales to fit what you need as you go.

Communicate product updates & roadmaps, write awesome help documentation, collect feature requests and user testimonials — with zero fuss.

Sign up for free today and receive priority access to new features, exclusive lifetime pricing when we launch, better limits on all plans and have your say in how we develop User Mastery.